In order to facilitate the return process for the item, it is necessary to return it within a 14-day timeframe starting from the day of product delivery. The products must be returned in their original undamaged packaging, complete with all accessories and instruction manuals. The 14-day period begins on the date when the item is confirmed as delivered. In cases where there is no proof of delivery, it is assumed to be within 3 business days from the date of shipment.